Privacy Policy


Website Privacy Policy

Last modified: April 2023


Natural Fiber Welding, Inc. (“Company”, “NFW”, or “we”) respects your privacy and is committed to protecting it through our compliance with this policy.


This policy describes the types of information we may collect from you or that you may provide when you visit the website (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see “Changes to Our Privacy Policy”, below). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.


Children Under the Age of 16

The Website is not directed to, and NFW does not knowingly collect or solicit personal information from children under the age of 16. No one under age 16 may provide any personal information to or on the Website. If you are under 16, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at‌


Information We Collect About You and How We Collect It

We may collect personal information about you, meaning information that can uniquely identify you, from various sources, such as:

-       Directly from you when you use the Website, such as contacting us directly, visiting our sites, applying online for employment with NFW, or otherwise accessing certain features or content on our website;

-       Social networks through which you may access the Website or otherwise interact with us;

-       Our affiliates, service providers, business partners, and other third parties.

The personal information we may collect about you may include, without limitation:

-       Contact information, such as name, postal address, email address, and phone number;

-       Demographic information, such as age, date of birth, gender, job information, and postal code;

-       Login information, such as username, password, and security questions and answers;

-       Payment and financial details, such as payment card number, expiration date, authentication code, billing address, and bank account number.

When you use the Website, we may also collect certain information by automated means, such as cookies and web beacons. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon”, also known as an Internet tag, pixel tag, or clear GIF, is used to transmit information about actions of the user opening the page or email containing the beacon back to a web server. Certain features of the Website may use local shared objects (or Flash cookies) to collect and store information about your preferences and how you interact with the Website. We may also use third-party analytics tools (such as Google Analytics) that collect information about use of the Website and user traffic. The information we may collect by automated means may include, without limitation: 

-       Information about the devices you use to access the Website (such as the IP address and the type of the device, operating system, and web browser);

-       Dates, times, and duration of use of the Website (including whether you are a repeat or first-time visitor);

-       Information on actions taken when using the Website (such as page views and Website navigation patterns).

This information helps us to improve and personalize our Website, including by enabling us to identify and authenticate users.


How We Use Your Information

We may use information we obtain about you to:


-       Process orders you place and complete other transactions you have requested using the Website, and provide you with products and services you request.

-       Send you information or materials you request.

-       Maintain a record of your purchases and other transactions using the Website.

-       Respond to your questions and comments and provide customer support.

-       Communicate with you about our products, services, offers, and promotions.

-       Operate, evaluate, and improve our business and the products and services we offer.

-       Analyze and enhance our marketing communications and strategies.

-       Analyze trends and statistics regarding use of the Website and transactions conducted using the Website.

-       Protect against and prevent fraud, unauthorized transactions, claims, and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users.

-       Enforce our Terms of Use and other agreements.

-       Comply with applicable legal requirements and industry standards.

-       We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.‌


Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual user, without restriction. We may disclose personal information about you:


-       To third parties we use to support our operations and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

-       To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

-       To enforce or apply our Terms of Use and other agreements.

-       If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of NFW, users of the Website, or others.

-       With your consent, to certain third-party partners whose products or services may be of interest to you.

-       Otherwise with your consent.

We also reserve the right to transfer your personal information to a buyer or other transferee in the event of a merger, divestiture, restructuring, reorganization, dissolution, sale, or other transfer of some or all of our assets.  Should such a sale, merger, or transfer occur, we will use reasonable efforts to direct the transferee to use your personal information in a manner that is consistent with our Privacy Policy.


Accessing and Changing Your Information

You can review and change the personal information associated with your account by logging into your account and visiting your account profile page. You may also send us an email at to request access to, correct, or delete any personal information that you have provided to us. Where we process your data on the basis that you have consented to such processing, you have the right to withdraw your consent at any time by emailing us at  We may not accommodate a request to change or delete information if we believe the change or deletion would violate any law or legal requirement or cause the information to be incorrect.


Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to or write us at the address below.


Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

-       Confirm whether we process their personal information.

-       Access and delete certain personal information.

-       Data portability.

-       Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

-       Correct inaccuracies in their personal information.

-       Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights please send an email to or write us at the address below.


Data Transfers

NFW is based in the state of Illinois in the United States, and the Website is provided for use by persons located in the United States. If you live outside of the United States, it will be necessary for us to transfer, process, and store such information outside of the country in which you reside, including in the United States. By using the Website, you consent to the transfer to and processing and storage of your information in countries outside of your country of residence, which may have different data protection laws than those in the country where you reside. 

Additional Information for Individuals in the European Economic Area (EEA) 

If you are in the EEA, it is your right to request a copy of the personal information we hold about you.  You can request a copy of such personal information, and ask us to update, correct or supplement it, by contacting us using the information below.  You can also ask us to stop using your personal information or erase it from our systems.  In some circumstances we may not be able to fully comply with your request (if this is the case, we will explain why we cannot), or we may ask you to provide us with additional information, for example, if we need to verify your identity. 


Changes to Our Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.


Contact Information

If you have any questions about this Privacy Policy or our information practices, please call us at (309) 713-2621, email us at ,or write to us at:


Natural Fiber Welding, Inc.

6533 N. Galena Rd.

Peoria, IL 61614

United States